Privacy Policy
Last updated: December 6, 2025
1. Introduction
MyCoparentAI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our co-parenting communication platform and related services.
By using MyCoparentAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect several types of information to provide and improve our services:
2.1 Account Information
When you create an account, we collect your email address and any profile information you choose to provide. This data is securely managed through our authentication provider, Supabase.
2.2 Payment Information
If you subscribe to our paid services, payment information (such as credit card details) is collected and processed securely by Stripe, our third-party payment processor. We do not store your complete payment card information on our servers.
2.3 User Content
We collect and process the text messages and communications you submit to our AI rewriting and analysis services. This includes:
- Original text messages you input for analysis
- AI-rewritten responses generated by our service
- Hostility scores and analysis metadata
- Timestamps and evidence logs
2.4 Usage Data
We automatically collect certain information about your device and how you interact with our services, including IP addresses, browser type, pages visited, and access times.
3. How We Use Your Information
We use the information we collect for the following purposes:
- AI Processing Services: To analyze your text messages, detect hostility, and generate BIFF-method compliant responses using artificial intelligence.
- Evidence Documentation: To create and maintain secure evidence logs that you can export for legal purposes, including court proceedings.
- Payment Processing: To process subscription payments and manage your account billing.
- Service Improvement: To understand how our services are used and to improve user experience.
- Customer Support: To respond to your inquiries and provide assistance.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our platform. These providers are contractually obligated to protect your data:
4.1 OpenAI (AI Processing)
Important: Text messages you submit are sent to OpenAI's API for AI-powered analysis and rewriting. We use OpenAI's API services which, per their enterprise data privacy policies, do not use your data to train their public models. Your content is processed solely to provide you with our services and is subject to OpenAI's Privacy Policy and Terms of Use.
4.2 Supabase (Database & Authentication)
Your account information, message logs, and evidence records are securely stored using Supabase, a trusted database and authentication platform with enterprise-grade security measures.
4.3 Stripe (Payment Processing)
All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We never have access to your complete credit card details.
4.4 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Retention
We retain your message logs and evidence records for as long as your account is active or as needed to provide you with our services. This retention is intentional — many users rely on these records for ongoing legal proceedings and custody matters.
Your Rights:
- You may export your evidence logs at any time through your dashboard.
- You may request deletion of your data at any time by contacting us.
- Upon account deletion request, we will permanently remove your data within 30 days, unless retention is required by law.
6. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption in Transit: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
- Encryption at Rest: Your data is stored in encrypted databases with restricted access controls.
- Access Controls: We limit access to personal data to employees and contractors who need it to operate, develop, or improve our services.
- Regular Audits: We regularly review our security practices and update them as necessary.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data.
- Portability: Request a copy of your data in a portable format.
- Objection: Object to certain processing of your personal data.
To exercise any of these rights, please contact us through our Contact page.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your privacy rights (including data deletion requests), please contact us through our Contact page.
We will respond to all legitimate requests within 30 days.
By using MyCoparentAI, you acknowledge that you have read and understood this Privacy Policy.